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Privacy Policy

Last Updated: July 13, 2026

1. Introduction

This Privacy Policy explains how OXT Stream collects, uses, and protects your personal information when you use our digital subscription marketplace.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or request support.

3. Account Information

When you register, we collect your name, email address, and authentication credentials (hashed passwords) to manage your account.

4. Order and Transaction Information

We collect order details and transaction histories related to the digital subscription products you purchase on our platform.

5. Uploaded Files or Payment Proofs

If you upload files, such as payment screenshots or product images (e.g., via our Cloudinary integration for admins), those files are securely stored by our media provider.

6. Automatically Collected Technical Information

We may automatically collect limited technical information, such as browser type and IP address, to maintain marketplace security and functionality.

7. How Information Is Used

Your information is used solely to facilitate the purchase of premium OTT subscriptions, deliver activation credentials, respond to support requests, and improve our services.

8. Authentication and Account Security

We use NextAuth for secure authentication and session management. Passwords are securely hashed before being stored in our Neon PostgreSQL database.

9. Payment Processing

Payment transactions are processed securely. We do not directly store full credit card numbers on our servers.

10. Third-Party Service Providers

We engage trusted third-party providers, such as Cloudinary for image hosting and Neon for database hosting, to operate our marketplace infrastructure.

11. Cloud Infrastructure and Data Storage

Your data is securely stored on modern cloud infrastructure, primarily utilizing our Neon PostgreSQL database instance.

12. Cookies and Similar Technologies

We utilize cookies to maintain session states (e.g., keeping you logged in) and to hold local preferences.

13. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

14. Data Security

We implement standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

15. User Rights and Choices

You have the right to access, update, or request deletion of your account information by contacting our support team.

16. Children's Privacy

Our marketplace is not directed to children under 18. We do not knowingly collect personal information from children.

17. Third-Party Links and Services

Our marketplace may contain links to third-party services. We are not responsible for the privacy practices of those external sites.

18. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated revision date.

19. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us through your account dashboard or support channels.